Commercial Constraint Diagnostic
Find the issue most limiting margin, growth quality, or management control across pricing, utilisation, pipeline, service lines, and delivery economics.
Margin. Focus. Control.
Greenhat helps Australian firms move beyond headcount-led growth by tightening pricing, service-line focus, sales discipline, and management cadence.
The Constraint
Environmental consulting firms rarely stall because the technical work is weak. The constraint is usually commercial: how they choose markets, price risk, package expertise, sell work, and manage delivery economics. The model that worked at ten people often starts to strain at 10+ headcount.
How We Help
Greenhat starts by identifying the commercial constraint, then works with management to redesign the practical levers that determine margin, focus, and growth quality.
Find the issue most limiting margin, growth quality, or management control across pricing, utilisation, pipeline, service lines, and delivery economics.
Redesign pricing, market focus, service-line structure, proposal discipline, and client selection so the firm is not relying only on more headcount.
Process
Review pricing, pipeline, utilisation, service-line economics, client mix, delivery constraints, and founder bottlenecks.
Identify the constraint with the greatest effect on margin, focus, or management control, then agree the decisions that need to change.
Build the new pricing logic, service-line structure, market focus, sales discipline, or management cadence with the leadership team.
Support implementation far enough that the new commercial model becomes part of how the firm sells, prices, delivers, and reviews work.
About Us
Greenhat is the advisory and operating platform of Ben Starr, built from two decades of experience scaling technical businesses across consulting, SaaS, IoT hardware, and environmental infrastructure markets.
Greenhat exists to help professional service companies commercialise their technological expertise in a scalable and profitable manner. Greenhat works with firms typically between 10 and 50 staff to improve utilisation, project profitability, positioning, operational systems, recurring revenue, and long-term enterprise value.
Before founding Greenhat, Ben scaled a multidisciplinary consulting business from 2 to 50 staff, built globally recognised technical capability in niche disciplines, and later applied SaaS growth and productisation methods inside software and technology businesses. That included recurring revenue models, partner-led growth, product spin-outs, training businesses, and commercial systems designed to scale beyond founder-led delivery. Ben has an Executive Master of Business Administration and a Bachelor of Science.
Track Record
These examples relate to organisations founded, led, acquired, operated, or commercially redesigned by the Greenhat Group principal.
Developed the commercial strategy, distributor model, and market positioning for SigSense, helping establish a leading channel position in the NSW non-urban telemetry rollout market.
Led the commercial repositioning of eagle.io into a specialist environmental monitoring platform, improving pricing alignment, partner engagement, and market focus prior to acquisition.
Led operational and commercial restructuring activities following the acquisition of FSA, supporting leadership transition, organisational stability, and integration into a broader consulting group.
Helped scale O2 Environment Engineering from a small technical consultancy into a multidisciplinary environmental business through service-line focus, operational structure, regulator engagement, and commercial systems development.
Developed the commercial model and go-to-market strategy for Turbid, supporting regulatory acceptance, market adoption, and recurring supply revenue growth.
Supported the launch and scaling of a marine environmental consultancy by aligning specialist personnel, operational systems, safety capability, and project delivery structure.
Testimonials
"Ben was instrumental in the establishment and growth of O2 Marine."
Chris Lane CEO, O2 Marine
"Ben was instrumental in making the O2 group as successful as it is today."
Graeme Uechtritz Director, Turbid
"Ben's direction and ability to grasp problems is a key reason O2 evolved so quickly."
Terry Clark Director, TopoStart Here
Tell us where the firm is starting to strain: pricing, margin, utilisation, sales discipline, service-line focus, founder dependency, acquisition, integration, or turnaround.